The eBay auction community is buzzing with word that eBay has handed over sales data to the Australian Taxing Authority. The Australian IT article states the sales data was for the years 2003-2006 on sellers who's total yearly sales met or exceeded $50,000 Australian.
Many of the community boards and news sources wonder if the US market is next and what data will be turned over to the IRS or State Revenue Departments. While this is beneficial to many merchants, who already report taxable income and sales generated on eBay, many small online sellers may get caught in the crossfire.
eBay sellers can avoid unnecessary worry and hardships by speaking with a tax professional and filing amended returns if needed. Amended returns will not prevent all of the penalties and interest, but it will provide peace of mind and a visit from the Tax Man.
Tuesday, March 13, 2007
Sunday, March 11, 2007
eBay experiences Multiple Glitches
EBay.com appears to be experiencing multiple glitches this weekend involving customer checkout and seller account payments.
Several sellers have reported delayed or uncredited payments to their seller accounts using the paypal debit cards over the past several days, even though paypal balances reflect the transactions.
A separate issue involving shipping insurance errors have been reported by readers and confirmed by customers. It appears the shipping insurance charge on some checkout transactions is defaulting to $0.00 dollar amount causing an error. Corrected invoices can be generated through your eBay control panel or paypal's invoicing feature.
Several sellers have reported delayed or uncredited payments to their seller accounts using the paypal debit cards over the past several days, even though paypal balances reflect the transactions.
A separate issue involving shipping insurance errors have been reported by readers and confirmed by customers. It appears the shipping insurance charge on some checkout transactions is defaulting to $0.00 dollar amount causing an error. Corrected invoices can be generated through your eBay control panel or paypal's invoicing feature.
Tuesday, February 27, 2007
Overstock Auctions Help center NO HELP at all
Overstock has launched it's new "improved customer care system" on the site that Meghan Tuohig spoke about last week.
While the graphics are attractive, the improved "Help System" actually offers no more help than the old FAQ section of the site. Users now have the ability to sort FAQ's by topic, or search the FAQ's, however there is very little difference than the old system.
One such example is a search by topic of customer service: Two results are displayed "Contacting Customer Care" and "Overstock Auctions Live Chat". Once "Overstock Auctions Live Chat" link is clicked the user is taken to a page stating that "Live Chat is not currently available"
Since Overstock Auctions live chat was removed from the site months ago there is no reason for it to be included in the new Overstock.com Auctions Help Center.
While the graphics are attractive, the improved "Help System" actually offers no more help than the old FAQ section of the site. Users now have the ability to sort FAQ's by topic, or search the FAQ's, however there is very little difference than the old system.
One such example is a search by topic of customer service: Two results are displayed "Contacting Customer Care" and "Overstock Auctions Live Chat". Once "Overstock Auctions Live Chat" link is clicked the user is taken to a page stating that "Live Chat is not currently available"
Since Overstock Auctions live chat was removed from the site months ago there is no reason for it to be included in the new Overstock.com Auctions Help Center.
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